REFUND POLICY
Refund Policy - Glamour Nails and Spa
Last Updated: 2025
1. General Policy
All services rendered at Glamour Nails and Spa are non-refundable. By booking an appointment, you acknowledge this policy.
2. Service Adjustments
We offer complimentary fixes within 7 days of your original service if:
- You notify us within 24 hours of service completion
- The issue results from our workmanship (e.g., lifting polish, uneven shaping)
- You schedule the fix during our regular business hours
*Exclusions:* Changes to nail shape/color preference after service completion.
3. Gift Certificates
- Non-refundable and cannot be redeemed for cash
- Valid for 1 year from purchase date
- Lost/stolen certificates will not be replaced
4. Payment Processing
- Refunds are never issued for completed services
- Disputed credit card charges may result in banned future bookings
5. Georgia Consumer Rights
This policy complies with:
- Georgia Fair Business Practices Act (O.C.G.A. § 10-1-390)
- Fulton County service business regulations
6. How to Request Fixes
Contact us within 24 hours at:
Phone:678-404-8121
Email: glamournailsandsparoswell@gmail.com
*Note: No refunds will be issued after you leave the salon premises.*